If you have specific needs or questions, please email info@tisbest.org or call 206-501-3005. We’re available between 9am and 5pm (Seattle Time) Monday-Friday. We’d love to hear from you.

Purchasing Gifts

A TisBest Charity Gift works like any other gift card, except that instead of buying more stuff, the recipient of a Charity Gift Card spends it to support a charity of their choice at www.tisbest.org. You may choose between three gift card types:

  1. Send a biodegradable recycled plastic gift card in a quality greeting card by regular mail.
  2. Send a gift card by email
  3. Print the gift card on your printer.

Orders of up to 200 cards typically ship within two business days. Your order details page will list either estimated delivery dates for USPS First Class Mail, or tracking links for Priority and Express shipments. (Email and printable Charity Gift Cards are delivered instantly.)

  • USPS First Class 5-7 Business Days: Free
  • USPS Priority 2-4 Business Days: $8, or free for 9+ cards 
  • USPS Priority Express 1-2 Business Days: $28 for up to 25 cards

For questions about large orders contact us at sales@tisbest.org or 206.501.3005 ext# 106.

Our gift cards are completely customizable. You may create your own gift card design that includes your company’s branding and messaging on both the gift card and the greeting card. There is no additional cost and no minimum order for custom designs. View examples here. Orders of less than 200 plastic cards typically ship within two business days. 

If you’re formatting an image specifically for our cards it should be 974px x 606px at a high resolution, saved as a maximum quality .jpg or .png file smaller than 1MB. Preview how your image will look by using the “Upload an image” tool on our Shop page. If you are working in Photoshop, feel free to use our PSD template.

Absolutely! We would be happy to print a proof of your artwork to ensure the quality of your image. Give us a call at 206-501-3005 or email us at sales@tisbest.org to arrange. We are typically able to produce a proof the same day you contact us.

We can extend your brand and special messaging throughout the entire Charity Gift Card process. Give our Business Sales Team a call at 206-501-3005 to discuss available options and minimum order requirements.

It is possible, depending on the size of your order. Please call 206-501-3005 or email sales@tisbest.org for details.

Email Charity Gift Cards may be sent to your recipient on any date you select. A calendar is included in the card purchase process. Email gifts are sent on the morning of the date you schedule.

TisBest Philanthropy is a 501(c)(3) non-profit organization, and when you purchase a TisBest Charity Gift Card you are actually making a charitable donation. The donation value of your gifts and any direct donation to support TisBest’s mission (optional at checkout) are all tax-deductible. Please consult with your tax advisor for specific advice about taking tax deductions.

We send 100% of TisBest Charity Gift Card values directly to the charities people choose. TisBest is a nonprofit as well, and to manage costs and keep the process sustainable we group payments quarterly.

A TisBest Charity Gift Card does not have material value to the recipient (it cannot be exchanged for goods or services) and so it generally will not violate rules that regulate the giving and receiving of gifts.

My TisBest Order

Emails are sent right after checkout or on the morning of the scheduled date, and PDF gifts are available immediately. Mailed gifts typically ship within two business days. Your purchase confirmation email (sent from orders@tisbest.org) includes a link to your order details page, which has View Tracking links for Priority shipments and estimated delivery dates for 1st class standard mail.

Payment and donation receipts are always available on your order details page. Your purchase confirmation email (sent from orders@tisbest.org) includes a link to your order details page. If you placed your order while logged in to your TisBest account, then your order details page is also available on your Account Page in the Order History section.

Visit your order details page to view at-a-glance gift status in the Order Summary section and download the Spend Report for more in-depth details. Spend Reports show which gifts in your order have been used and when, which charities were selected, and any optional messages your recipients may have included for you.  
 
Your purchase confirmation email (sent from orders@tisbest.org) includes a link to your order details page. If you placed your order while logged in to your TisBest account then it’s also available on your Account Page in the Order History section.

Email Charity Gift Cards are delivered from gifts@tisbest.org. If your recipient has not yet received their gift, please advise them to check their secondary and spam email folders and add tisbest.org as a trusted sender. If you need further help with a gift card of any type (emailed, mailed, printable), please reach out to orders@tisbest.org. 

Please visit our Matching Gifts page to check eligibility. 

In our experience it’s not unusual for people to take time to use their gifts, particularly during busy parts of the year. Our gift cards do not expire and may be used at any time. TisBest is also a nonprofit and eventually we may use a portion of the balance of unused cards to cover some of our operational costs, but we will always honor unspent Charity Gift Cards.

Using My TisBest Charity Gift Card

Visit tisbest.org/charities to use your gift. Enter your gift card code, name, and the email where your confirmation will be sent. For a detailed guide please see our article Spend My Charity Gift Card. 

Use our Charity Search tool to find and select charities. There are over 1.8 million U.S.-registered charities to choose from. This includes large, well-known organizations, as well as small and local nonprofits. 100% of your gift card value goes directly to the charities you choose. 

Yes. There is a minimum donation amount of $5 per charity. You’re welcome to select multiple charities to support with your gift.  

When using your TisBest gift you can either check the box on a charity’s profile page to “Share my name and email with the charity”, or leave it unchecked to remain anonymous.

Our gift cards do not expire and may be used at any time. If you’re having any difficulty using your TisBest gift, please share your gift card code with us at info@tisbest.org and we’re happy to help.  

Our Charity

TisBest sent you a donation check because one or more TisBest Charity Gift Card recipients directed the funds on their card to you.  

TisBest Charity Gift Cards are gifts sold and managed by TisBest, a 501(c)(3) nonprofit. The cards are donations to charity that anyone can purchase and give to someone else as a gift. People who receive a TisBest Charity Gift Card get to choose which charities will receive the funds. Learn more about TisBest on our About Charity Gift Cards page.  

You can find and select charities from over 1.8 million nonprofit options across the U.S. by using our Search Tool. Find your charity by typing in the name or EIN in the search field located at the top of our list of charities. 

We source charity name and address records directly from the IRS tax-exempt organization state file. If the address displayed on your charity’s TisBest profile page is inaccurate, we recommend updating your address with the IRS using form 8822-B. When the IRS updates their records, the changes will be reflected on our website shortly thereafter.  
 
However, if you need to update your charity’s mailing address (which we keep on file internally, separate from the display address), please email us the request at charities@tisbest.org from an email address associated with your charity website. 

No, donation receipts have already been issued to all the financial donors. TisBest is a 501(c)(3) nonprofit, EIN 20-8630809, and we issue donation receipts to purchasers after they buy TisBest Charity Gift Cards.